Cybernetics, according to Stafford Beer, is the science of effective organization. Clear as mud, you say! For example, a bacterium that was not effectively organized would quickly die. An ecosystem that was not effectively organized would very shortly be something else. A poorly organized human nervous system would not be able to regulate breathing, heart [...]
The question resounded throughout company XYZ corridors: “If TQM is supposed to help us be better managers, then why do we hate it so much?!?!” XYZ was entering its fifth year of Total Quality Management and had even won a State Senate TQM award. But the worth of their TQM program was questioned by [...]
In the 1950′s Stafford Beer managed the largest Operations Research firm in England. A large corporation would come and say “Our inventory is out of control. Can you develop a system for us to get the inventory costs down?” Stafford always said something like “We certainly can. You have come to the right place. [...]