My local newspaper reported on two privatization scams in the last week. The state of Virginia is privatizing some of our roads and tunnels and apparently the local governments have no say in the matter.
Bank of America just got a slap on the wrist for reportedly stealing something on the order of 4.5 billion dollars from its debit card customers. How do banks routinely break the law and get away with it?
This is the true story of how Big Bank Bully (BBB) and Fit Financial Firm (FFF) tried to screw me over and how, after a long struggle, I beat them.
Cybernetics, according to Stafford Beer, is the science of effective organization. Clear as mud, you say!
The question resounded throughout company XYZ corridors: “If TQM is supposed to help us be better managers, then why do we hate it so much?!?!”
In complex systems, problem symptoms are often far removed from the problem causes.