Cybernetics, according to Stafford Beer, is the science of effective organization. Clear as mud, you say!
Eighth grade Amy Snodgrass was leaving school in tears every Friday afternoon. Outraged, Mrs Snodgrass descended upon Principal Hanson and demanded that the responsible teacher be reprimanded. Amy’s teacher was subjecting her to totally unreasonable demands and probably should be fired.
Time for Class Warfare! According to Warren Buffett, “There’s class warfare, all right, but it’s my class, the rich class, that’s making war, and we’re winning.”
Author’s Note: This is a true story. I have of course invented the dialog and the thoughts of my characters, but Sebastian and Father Aldunate are real persons and the key facts in the story are just as they actually happened.
Figuring out one’s role, one’s place in the world …
The question resounded throughout company XYZ corridors: “If TQM is supposed to help us be better managers, then why do we hate it so much?!?!”
In complex systems, problem symptoms are often far removed from the problem causes.